As more faculty and students rely on external tools like TimelyGrader for grading and feedback, reliable access becomes essential. Unfortunately, campus firewalls and strict IT security policies sometimes block key services - causing login issues, missing notifications, or even total platform inaccessibility.
To ensure that TimelyGrader works seamlessly for everyone on your campus, we recommend that your IT/network administrators proactively whitelist a few essential URLs.
URLs to Whitelist
Please add the following domains to your institution’s network allowlist/firewall exceptions:
https://timelygrader.aihttps://notifications-timelygrader.aihttps://intercom.com
Tip: Some IT teams prefer wildcard whitelisting. If so, use:
*.timelygrader.ai
*.intercom.com
Who Should Do This?
Share this article (or the list above) with your IT/network administrator or help desk.
You can use this template:
"To ensure that faculty and students can reliably use TimelyGrader, please add the following domains to the campus network’s allowlist and firewall exceptions: timelygrader.ai, notifications-timelygrader.ai, and intercom.com (including all subdomains)."